Respecting customers, understanding customers, and creating value for customers are our service tenets. We are committed to solving problems for our customers with our dedication and dedication. We must use the "heart" to communicate and use "six hearts" to serve.
First, care and love: From the customer's point of view, grasp the customer's mood and needs, urgency of the customer's urgency; think of problems in advance for the customer, the problem is handled in the bud, to prevent the expansion of the problem.
Second, sincerely and attentively: From the heart to regard the customer as their own food and clothing parents; meticulous considerate customers, do some practical things for customers, so that customers feel the importance of your existence.
Third, the intention and perseverance: the extreme intention to treat and complete each job and service, for every customer's consulting requests, reports, complaints, etc. must be everywhere everywhere, everything is managed; service as a business, quality is Life, perseverance.
The negligence in service is often minor and instantaneous, but the harm to customers and the irritated emotions left in the customers' hearts are long-lasting and spread. The loss of corporate image may also be sustained and continuously enlarged and amplified. We put forward the concept of "full-hearted, dedicated and responsible" in service. Regardless of whether it is an old customer or a new customer, we must use the “do it with all our heart and dedication” standard to complete every service customer’s task. We are satisfied with the customer's satisfaction and our satisfaction through the service of "full of heart and dedicated service".